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1、第八章 商務(wù)英語(yǔ)證書(shū)（初級(jí)、一級(jí)）模擬試題全國(guó)國(guó)際商務(wù)英語(yǔ)培訓(xùn)認(rèn)證考試（一級(jí)）大綱為建立與我國(guó)國(guó)際商務(wù)發(fā)展相適應(yīng)的商務(wù)英語(yǔ)水平評(píng)價(jià)標(biāo)準(zhǔn)和認(rèn)證體系，滿(mǎn)足相關(guān)企事業(yè)單位對(duì)員工和應(yīng)聘人員英語(yǔ)能力測(cè)評(píng)的需要，為相關(guān)院校和培訓(xùn)機(jī)構(gòu)提供教學(xué)參考，特制訂本大綱。一、 考試目的本考試是對(duì)國(guó)際商務(wù)英語(yǔ)交際能力的測(cè)試?？荚嚱Y(jié)果可作為相關(guān)企事業(yè)單位人員招聘的參考和國(guó)際商務(wù)從業(yè)人員英語(yǔ)能力的評(píng)價(jià)依據(jù)。本考試旨在統(tǒng)一測(cè)試標(biāo)準(zhǔn)和操作規(guī)范，促進(jìn)相關(guān)的教育和培訓(xùn)工作，提高國(guó)際商務(wù)從業(yè)人員的職業(yè)英語(yǔ)水平。二、 考試對(duì)象國(guó)際商務(wù)從業(yè)人員以及有意從事國(guó)際商務(wù)工作的各類(lèi)院校學(xué)生和其他社會(huì)人員。三、 考試性質(zhì)本考試是職業(yè)英語(yǔ)水平考試，

2、是一種尺度參照性標(biāo)準(zhǔn)化考試，評(píng)價(jià)被測(cè)試者在國(guó)際商務(wù)環(huán)境中的英語(yǔ)應(yīng)用能力。四、 考試范圍本考試涵蓋語(yǔ)言和商務(wù)兩方面的內(nèi)容。語(yǔ)言方面測(cè)試國(guó)際商務(wù)環(huán)境中英語(yǔ)聽(tīng)、說(shuō)、讀、寫(xiě)、譯能力；商務(wù)方面涉及國(guó)際商務(wù)中的常見(jiàn)業(yè)務(wù)，突出國(guó)際貿(mào)易實(shí)務(wù)。五、 語(yǔ)言能力要求 本考試語(yǔ)言方面具體能力要求如下表：編號(hào)能力項(xiàng)目能力要求1聽(tīng)力能夠聽(tīng)懂語(yǔ)速為130詞/分鐘左右的商務(wù)會(huì)話(huà)或陳述，能掌握其要點(diǎn)和相關(guān)細(xì)節(jié)，并領(lǐng)會(huì)說(shuō)話(huà)人的態(tài)度、感情和真實(shí)意圖。內(nèi)容涉及日常問(wèn)候、接聽(tīng)電話(huà)、約會(huì)安排、招聘面試、會(huì)議組織、產(chǎn)品描述、價(jià)格談判等商務(wù)活動(dòng)。詞匯不超出本大綱詞匯表。2口語(yǔ)能夠在日常接待、會(huì)議安排、產(chǎn)品描述、業(yè)務(wù)聯(lián)系、價(jià)格磋商等商務(wù)活動(dòng)中

3、進(jìn)行交流。表達(dá)清楚、流暢，能夠較好地運(yùn)用會(huì)話(huà)策略，準(zhǔn)確表達(dá)意見(jiàn)、觀(guān)點(diǎn)、情感等。3閱讀能讀懂商務(wù)信函、廣告、備忘錄、便條、通知、通用商務(wù)單證等商務(wù)材料，能運(yùn)用有效的閱讀技巧，掌握中心意思，理解主要事實(shí)和相關(guān)細(xì)節(jié)，并能夠進(jìn)行歸納推理。閱讀速度不低于70詞/分鐘。4寫(xiě)作能夠在30分鐘內(nèi)完成不少于100詞的商務(wù)寫(xiě)作任務(wù)。涉及簡(jiǎn)歷、備忘錄、商務(wù)信函、通知等應(yīng)用文體。內(nèi)容完整，格式正確，語(yǔ)言準(zhǔn)確，語(yǔ)意連貫。能夠運(yùn)用基本的寫(xiě)作技巧。5翻譯能夠翻譯簡(jiǎn)單的商務(wù)信函、產(chǎn)品說(shuō)明等材料，譯文正確。六、 商務(wù)內(nèi)容要求 本考試所要求的主要商務(wù)內(nèi)容如下表：編號(hào)商務(wù)模塊國(guó)際商務(wù)內(nèi)容要點(diǎn)1商務(wù)辦公1. 工廠(chǎng)/公司介紹2. 電話(huà)

4、接聽(tīng)3. 來(lái)訪(fǎng)者接待4. 郵件/包裹收發(fā)5. 約見(jiàn)登記6. 工作日志7. 辦公設(shè)備操作8. 事故報(bào)告9. 時(shí)間分配和管理10. 工作崗位描述11. 求職面試12. 工作流程組織和監(jiān)督13. 會(huì)議組織和記錄14. 商務(wù)旅行和住宿安排2商務(wù)禮儀1. 電話(huà)禮儀2. 名片禮儀3. 信函禮儀4. 求職禮儀5. 宴請(qǐng)禮儀6. 談判禮儀7. 文化差異與禁忌3國(guó)際市場(chǎng)營(yíng)銷(xiāo)1. 市場(chǎng)與需求2. 消費(fèi)者購(gòu)買(mǎi)行為3. 產(chǎn)品4. 定價(jià)5. 分銷(xiāo)6. 促銷(xiāo)4國(guó)際貿(mào)易1. 國(guó)際貿(mào)易基本概念2. 合同磋商的基本環(huán)節(jié)3. 質(zhì)量和數(shù)量的表示方法4. 包裝與運(yùn)輸標(biāo)志5. 主要貿(mào)易術(shù)語(yǔ)的具體內(nèi)容6. 折扣與傭金7. 運(yùn)輸方式選擇和

5、條款訂立8. 運(yùn)輸中的風(fēng)險(xiǎn)、損失、險(xiǎn)別9. 主要結(jié)算票據(jù)10. 主要結(jié)算方式11. 檢驗(yàn)、索賠、不可抗力、仲裁12. 服務(wù)貿(mào)易與知識(shí)產(chǎn)權(quán)5其它1. 外匯匯率2. 外匯風(fēng)險(xiǎn)3. 合同的成立、履行、讓與、違約救濟(jì)4. 匯票、本票和支票5. 網(wǎng)上批發(fā)、在線(xiàn)零售、在線(xiàn)拍賣(mài)七、 詞匯要求本考試要求詞匯量達(dá)到4,500詞，其中商務(wù)專(zhuān)業(yè)詞匯1,500詞左右。八、 考試項(xiàng)目本考試分為聽(tīng)力、閱讀、翻譯與寫(xiě)作、口語(yǔ)四大模塊。各個(gè)項(xiàng)目、題數(shù)、記分和考試時(shí)間等如下表：序號(hào)模塊形式分值時(shí)間（分鐘）項(xiàng)目題數(shù)計(jì)分1筆試聽(tīng)力2025商務(wù)信息捕捉55商務(wù)對(duì)話(huà)理解1010商務(wù)短篇理解55合 計(jì)20202 閱讀5055商務(wù)短語(yǔ)選擇

6、1010選詞完形填空1010陳述正誤判斷55圖表信息閱讀55商務(wù)閱讀理解1020合 計(jì)40503翻譯與寫(xiě)作3040商務(wù)短文翻譯（英譯中）110商務(wù)應(yīng)用文寫(xiě)作 （英文）120合 計(jì)230前三個(gè)模塊合計(jì)10012062100 4口 語(yǔ)口試5012口頭作文120商務(wù)句子口譯（中譯英）210商務(wù)會(huì)話(huà)120合 計(jì)450九、 考試組織機(jī)構(gòu)由常設(shè)的“全國(guó)國(guó)際商務(wù)英語(yǔ)培訓(xùn)認(rèn)證考試中心”負(fù)責(zé)組織考務(wù)培訓(xùn)、命題、考試、閱卷和認(rèn)證工作。由來(lái)自相關(guān)行業(yè)和高校的專(zhuān)家組成專(zhuān)家委員會(huì)，指導(dǎo)考試和認(rèn)證工作。通過(guò)考試中心資質(zhì)認(rèn)證的各地高校和培訓(xùn)機(jī)構(gòu)可以申請(qǐng)?jiān)O(shè)立考點(diǎn)?？荚囍行膶?duì)各地考點(diǎn)實(shí)行年審和動(dòng)態(tài)管理。十、 考試時(shí)間每年四月第

7、二個(gè)星期六和星期日組織一次考試。十一、 考試成績(jī)和認(rèn)證考試分為筆試和口試兩部分。筆試總分為100分，成績(jī)60分以上（含60分）為通過(guò)；口試總分為50分，成績(jī)30分以上（含30分）為通過(guò)。被測(cè)試者可以同時(shí)報(bào)考筆試和口試部分或單獨(dú)報(bào)考其中一部分，筆試和口試成績(jī)有效期為兩年。每次考試后，被測(cè)試者可以獲得相應(yīng)成績(jī)報(bào)告單。兩年內(nèi)，筆試和口試均通過(guò)的被測(cè)試者可獲得認(rèn)證證書(shū)。 全國(guó)國(guó)際商務(wù)英語(yǔ)培訓(xùn)認(rèn)證考試（一級(jí)）Part I LISTENING (25 minutes)Section A Directions: In this section, you will hear five short senten

8、ces. Each sentence will be spoken twice. At the end of each sentence there will be a pause. During the pause, you are required to fill in the corresponding blank according to what youve heard. Then write your answer on the Answer Sheet.Example: Youll hear: Youll read: Mr. White will be back before .

9、 From the sentence we learn that Mr. White will be back before 5:00. Therefore you should write 5:00 on the corresponding space on your Answer Sheet. Now the test will begin.1. The time Mr. Maley arrives at the airport is _.2. Mr. Norths extension number is _.3. The unit price quoted is US$ _ CIF, P

10、uerto Limon.4. The former HR manager was _.5. The destination address of the parcel is _19, Copenhagen, Denmark.Section B Directions: In this section, you will hear ten short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversation and quest

11、ion will be spoken only once. After each question, there will be a pause. During the pause, you must read the four choices marked A, B, C and D, and decide which is the best answer. Then mark the corresponding letter on the Answer Sheet with a single line through the center.Example: You will hear: Y

12、ou will read: A. She will post it later. B. She could not contact the man.C. Shes not sure if the computer is fixed. D. She cant send it right now.From the conversation we learn that the woman cannot send the new catalogue immediately. Therefore, the correct answer is D. Now the test will begin.6. A

13、. A stereo repairman. B. A hi-fi salesman.C. A store keeper.D. The womans house keeper.7. A. Word-of-mouth advertising is needed for this campaign.B. Commercials are needed for this campaign.C. Word-of-mouth advertising is as effective as commercials.D. Commercials are more effective than word-of-mo

14、uth advertising.8. A. $96.B. $98.C. $100.D. $102.9. A. They are discussing about the price.B. They are discussing about the contract.C. They are complaining about the packing and shipping marks.D. They are complaining about the price.10. A. A check-guarantee card.B. A cash card.C. A credit card.D. A

15、 debit card.11. A. In a department store.B. In a bank.C. At the customs.D. In a jewelry store.12. A. She needs to apply for another visa.B. She will take part in a trade negotiation in a month.C. Her visa is still valid for her purpose.D. She wants to visit Philadelphia and Boston.13. A. She was sel

16、ected for further interviews.B. She was recruited by the company.C. She failed in the interview.D. She will try another company.14. A. Accounting.B. Marketing.C. Security.D. Human Resources.15. A. Confused.B. Interested. C. Indifferent.D. Unsatisfied.Section C Directions: In this section, you will h

17、ear two recordings. At the end of each recording, some questions will be asked about what was said. You will hear the recordings and questions only once. After each question, there will be a pause. During the pause, you must read the four choices marked A, B, C and D, and decide which is the best an

18、swer. Then mark the corresponding letter on the Answer Sheet with a single line through the center.Task 116. A. The advertising agency.B. Radio commercials.C. The advertisement slogan.D. The plan for advertising campaign.17. A. Once a day.B. Twice a day.C. Every fifteen seconds.D. Every twenty secon

19、ds.Task 218. A. 22%.B. 9%.C. 60%. D. 40%.19. A. They complain about the quality of products.B. They complain about the price of products.C. They complain about delivery times.D. They complain about after-sale service.20. A. Increasing the volume of business in the European market.B. Analyzing the re

20、venue of the company this year.C. Establishing three Asian distribution centers.D. Promoting the companys products in Asia.Part II READING (55 minutes)Section A Directions: Choose the best answer for each statement from the four choices marked A, B, C and D, and mark the corresponding letter on the

21、Answer Sheet with a single line through the center. 21. Our company is going to _ a new business this year.A. make B. launch C. forward D. manufacture 22. In 2001, the business _ of the multinational company reached 126 billion US dollars.A. amount B. quantity C. scale D. volume 23. The seller shoul

22、d make sure that shipment is to be _ within 30 days after receipt of L/C.A. sent B. madeC. startedD. effected 24. The _ communicated in business interactions through facial expressions, arms, legs and hands are very important. A. verbal signalsB. nonverbal signals C. contactsD. languages25. The expo

23、rters expect their distributing agents to _ the products actively.A. improve B. demonstrate C. promote D. display 26. _ at Medico Co., Ltd. is 1.8% this year.A. Sale growthB. Sales growth C. Selling growthD. Selling growing27. I regret to tell you that we cannot grant you _ for our garden furniture

24、in Sydney. A. only rightB. sole agentC. sole agencyD. only agency 28. The car is sold with a twelve-month _.A. guarantee B. promise C. certification D. protection 29. The annual turnover last year was US$28 million and the company made a large _.A. interestB. profit C. benefitD. finance30. Because o

25、f the poor performance this year, the company has a lot of _ debts now. A. outstanding B. collecting C. settling D. clearing Section B Directions: Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answe

26、r Sheet with a single line through the center.Insurance is a device that has been developed to handle risks. Nearly everyone 31 risk of some sort. The house owner, for example, knows that his property can be damaged by fire; the ship owner knows that his vessel may be lost at sea; the breadwinner kn

27、ows that he may die 32 and leave his family the poorer. On the other hand, not every house is damaged by fire, not every vessel lost at sea. If these persons each put a small 33 into a pool, there will be enough to meet the needs of 34 who do suffer loss. In other words, the losses of the few are me

28、t from the contributions of the many. This is the basis of insurance. Those who pay the contributions are known as the 35 and those who administer the pool of contributions as insurers.The legal basis of all insurance is the policy. It states that in return for the regular payment by the insured of

29、a named sum of money, called the premium, which is usually paid every year, the insurer will pay a sum of money or 36 for loss, if the risk or event insured against actually happens.The premium for an insurance naturally depends on how likely this is to happen, as suggested by past experience. If co

30、mpanies 37 their premiums too high, there will be more competition in their branch of insurance and they may lose business. 38 , if they make their premiums too low, they will lose money and may even have to drop 39 business. So the ordinary forces of supply and demand keep premiums 40 a level satis

31、factory to both insurer and insured.31. A. is exposed onB. is exposed toC. is exposing toD. exposed to32. A. in an early ageB. in early yearsC. at an early ageD. at early ages33. A. sumB. quantityC. numberD. count34.A. the littleB. the fewC. a little D. a few35.A. insurerB. insuredC. insurance compa

32、nyD. beneficiary36. A. billB. interestC. compensationD. price37. A. fixB. decideC. holdD. remain38. A. Despite of thatB. ButC. On the other handD. Therefore39. A. acrossB. out ofC. offD. away 40. A. withB. on C. inD. at Section C Directions: Read the following passage and the statements that follow.

33、 Choose the best answer for each statement from the three choices marked A, B and C, and mark the corresponding letter on the Answer Sheet with a single line through the center.Dear Ms. Jean,I am writing about the order for the clothes you placed with us three months ago and your letter of enquiry r

34、elating to it. We are very sorry that we are having difficulty with the supplies of some of the clothes partly because of the strike here for the moment.It would be helpful if you would confirm receipt of the first package of Mens Jackets and Mens Jeans. We have not yet received payment for these cl

35、othes, so we enclose a copy of the invoice with this letter. We expect to receive payment in full before the end of the month.We are having problems in supplying both Womens Sweaters and Womens Jeans. The former are completely out of stock at all our suppliers, so we have cancelled the order and adv

36、ise you to order at a later date. Delivery of the latter clothes is being delayed because of the strike, so we need to know whether you wish to pursue the order or cancel it.Womens Jackets have been dispatched to you and they will be with you within ten days. Please make the payment for it before th

37、e end of next month.The other two kinds of childrens clothes are very popular. Our usual suppliers are unable to meet this demand, so we have to find another supplier for these clothes. The Boys Sweaters will be supplied to us and shipped to you very soon, but we are not so sure when the Girls Sweat

38、ers will be supplied, so we advise you either to cancel the order or to order at a later time.I hope this letter answers your questions satisfactorily. Please do not hesitate to contact us again should you have any further problems.Yours sincerelyHelen Bateman41. Another reason for the sellers probl

39、ems is that a fire took place in the factory. A. True. B. False. C. Not mentioned. 42. The buyer shall make the payment for the Mens Jackets and Mens Jeans this month. A. True. B. False. C. Not mentioned.43. The delivery of the Womens Sweaters is delayed by the strike. A. True. B. False. C. Not ment

40、ioned.44. The buyer will receive the Womens Jackets in ten days. A. True. B. False. C. Not mentioned.45. The seller will deliver the Girls Sweaters to the buyer very soon. A. True. B. False. C. Not mentioned.Section D Directions: Look at the tables and charts below. For each table or chart, there ar

41、e four statements describing it. Choose the best statement from the four choices marked A, B, C and D to match it. Then mark the corresponding letter on the Answer Sheet with a single line through the center.46. The price list of Portable DVD Players.NEWMAN Portable DVD PlayersModelPricePDP830$105PD

42、P833$98PDP835$122PDP838$115A. Model PDP830 is more expensive than Model 835.B. Model PDP838 is more expensive than Model 835.C. Model PDP833 is less expensive than Model 838.D. Model PDP835 is less expensive than Model 830.47. The summer flight schedule.FlightDeparture TimeDestinationBA12817:30Londo

43、nCA83813:10ParisJA44712:15New YorkUA42011:40San FranciscoSA30812:30SydneyA. UA420 leaves five hours earlier than BA128.B. JA447 and SA308 go to the same continent.C. All flights except one leave in the evening.D. All flights except one leave in the afternoon.48. The sales volumes of cars in differen

44、t regions. A. In Region A, the sales volume in June is a bit lower than that in December.B. In Region C, the sales volumes are almost stable in the four months.C. In Region B, there was a sharp increase in September.D. In Region A and B, the sales volumes declined in June compared with those in Marc

45、h. 49. The organization chart of a company.Mr. Robert Bush Managing Director Mr. Kim Johnson Sales & MarketingMr. Steve WhiteManufacturingMs. Jean WilsonAdministrationMr. Mark BrianProduction Mr. Carl ClintonMarketingMr. Bill ScattergoodSales AdministrationMr. Wilson SmytheFinance/AccountsMs. Shelly

46、 MahonPersonnelMs. Mary ForestaWarehousingA. Mr. Bill Scattergood is in charge of interviewing job candidates.B. Ms. Mary Foresta is in charge of working out the companys costs and profits.C. Mr. Carl Clinton and his team shall investigate possibilities for new markets.D. Ms. Shelly Mahon is in char

47、ge of storing the companys products. 50. The profits and costs (US dollars in thousand) of Star Trading Corp. in the past five years.A. The profit increased in 2002 but declined in 2003.B. The cost increased in 2004 and declined in 2005. C. Both the profit and cost increased in 2004. D. In the year

48、2005, the cost increased faster than the profit. Section E Directions: Read the following two passages. Choose the best answer for each statement or question from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center. Passa

49、ge OneLeading German company Bosch Group announced on Friday its ambitious recruitment plan to hire 4,000 more workers in China in the coming two years. It also plans to invest a total of some 650 million euros (US$781.62 million) in China from last year to 2007. By 2004, Bosch had invested about 55

50、0 million euros (US$661.37 million) in the establishment and expansion of its Chinese activities.Under the recruitment plan, Bosch will increase the number of its employees on the Chinese mainland from the present 14,000 to 18,000 by 2007. “Over the next two years, we shall be hiring not less than 1

51、,000 additional associates in our Diesel Systems division, 2,200 in Power Tools, and 600 at Bosch Rexroth. In other words, 170 associates will join our companies in China every month,” said Franz Fehrenbach, chairman of the board of management at Bosch (China) Investment Ltd. To help realize its goa

52、l of pursuing sustainable development through talent localization in China, Bosch launched a new graduate management training programme in the country earlier this year. The new programme is designed to build up the future management team of the company in China. Among tens of thousands of applicant

53、s, the first group of 44 graduates from Chinese universities has been selected. Beginning this year, they will start a one-year training programme at Boschs facilities in China before they are sent to Boschs facilities in Germany where they will work for two years on a variety of challenging project

54、s. “As a company committed to the Chinese market and the development of its local industries, Bosch pursues sustainable development in China through the localization of technology and talents,” said Peter Pang, president of Bosch (China) Investment Ltd. “In order to build strong local management, en

55、gineering and research teams in China, Bosch is committed to train and to develop Chinese students and professionals.” “In the long term, growth in China can only succeed with highly qualified and motivated staff from within China itself,” said Fehrenbach. The graduate management training programme

56、is the newest initiative under Boschs International Development Programme (IDP) in China. Bosch said it regards its 250,000 employees around the world as the most important asset of the company. In addition to the education of graduates, IDP has, over the past few years, helped to train many talente

57、d young Chinese professionals who already have two to three years of work experience. They were sent to Germany for a two-year programme soon after they were recruited by Bosch in China. For current employees, short-term foreign assignment opportunities are widely available. Bosch Automotive Diesel

58、Systems, one of Boschs business units, has sent more than 80 Chinese employees to Germany for training since it was established in Wuxi in 2004. A global manufacturer of automotive and industrial technology, consumer goods, and building technology, Bosch founded its first trading office in China in

59、1909. In 1926, the first car service workshop opened in Shanghai. Today, all of the Bosch business sectors are present in China. The company operates via a holding company in Shanghai, 13 subsidiaries, six joint ventures, and six trading companies. 51. Whats the possible title of the passage?A. Bosc

60、hs Investment in ChinaB. The History of BoschC. How Bosch Developed New Products in ChinaD. Boschs New Recruitment Plan in China52. How many additional associates will Bosch hire at least over the next two years? A. 18,000. B. 3,800. C. 1,000. D. 2,040.53. What does the underlined words (Line1, Para.3) mean? A. local residents B. the place where talents are located C. to select the