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1、國開電大本科《管理英語4》歷年期末考試(第三大題閱讀選擇題題庫2021年1月試題及答案 三、閱讀理解(每小題4分，共40分) 21-25題：閱讀下列短文，從A、B、C三個選項中選出一個正確答案，并將答案序號寫在答題紙上。 Passage 1 If there＇s one word that captures the essence of what is occurring in the world today，it＇s“change.”Downsizing， reorganizing， and cutting costs， are now the norm for survival.N

2、o industry is exempt.Even the most conservative institutions are undergoing significant change just to survive. Change management has always been an issue of debate amougst scholars：how can employers create suitable conditions for a successful change process?And what can employees do to get through

3、it? Tips for dealing with change in the workplace. ●Make yourself aware that change happens：it happens in personal life， it happens in your professional life.You can not live in the past， so denying that change could occur only makes things more complicated for you. ●Stay alert in the workplace：know

4、 what is happening around you.When you come across clues that hint change is on the way， acknowledge them! ●Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothly.You need to get acquainted with the occurring changes.Seek more details from your management and p

5、eers to for man accurate understanding of the matter.Be transparent and honest about your fears：dealing with the unknown is often resented and daunting.Make the picture as clear as you can. ●Assess yourself：Changeisatimewhenone＇sconfidenceaboutone＇sskillsand capabilities gets shaky.Recognize your st

6、rengths and where you could bring them into play.At the same time， stay aware of your developmental areas and work on improving those. ●Don＇t be stiff：It will make the change process much harder if you are rigid.Be flexible enough to look at the different angles of the change and see where you could

7、 apply your “existing”skills and knowledge， and what news skills you need to acquire. ●Stay optimistic：Keepapositiveattitudeanddon＇tletyourselfdrowninuncertainty.Involve yourself in the new process； locate yourself properly in the new scenario.Adjust!“You can＇t get to the top of Everest by jumping u

8、p the mountain.You get to the mountaintop by taking incremental steps.Step by step， you get to the goal”， says Robin Sharma， one of the world＇s most-sought-after leadership and personal success experts. 21.Enterprises carryout downsizing， reorganizing and cutting costs in order to_________. A.surviv

9、e B.cut down on the number of workers C.reshuffle the organization [答案]A 22.“No industry is exempt”means_________. A.No industry is an example B.No industry is an exception C.Not every industry can be exempted [答案]B 23.The following questions are often discussed among scholars EXCEPT_________. A.How

10、 can bosses create favorable conditions for change B.How can productivity be increased C.What can workers do to get through change [答案]B 24.How many suggestions does the author put forward? A.4 B.5 C.6 [答案]C 25.From the passage， we know that Robin Sharma is _________. A.an expert on leadership， and

11、personal success B.a great leader C.someone who likes to play the game of Hide and Seek [答案]A 2020年9月試題及答案 三、閱讀理解(每小題4分，共40分) 21-25題：閱讀下列短文，從A、B、C三個選項中選出一個正確答案，并將答案序號寫在答題紙上。 Passage 1 The meaning of“communication”goes a lot deeper than people often think.Communication is about conceiving， sending，

12、receiving， and interpreting messages as well as confirming reception of these messages.A failure at any point in this chain can result in ineffective communication. Ineffective communication can be disastrous.There is a famous story of a British Army Commander who sent the message“Send reinforcement

13、s， we＇re going to advance.”back to his Command Center， through along chain of subordinates.When the message finally reached the Command Center， it had“mutated”to become“Send three and four-pence，we＇re going to a dance.”The reinforcements never arrived. You can demonstrate this same principle， albeit

14、 on a less dramatic scale， by trying to play Chinese Whispers with more than 20 people.It is highly unlikely the same message you started with will be the one you end with. In a business， there are three main types of communication failure.Each has its own indicative signs. The first type is known a

15、s allocative failure.This occurs when a firm is not gathering enough intelligence about its market or(most often) ， the information is not reaching the right points.The firm will not be allocating resources in step with the shifts in demand.If demand is rising but the firm is suffering from allocati

16、ve communication failure， then stocks will fall and there will be understaffing. If the inverse happens， there will be a surplus of stocks and over staffing. The second type is executive failure，where communication to trigger specific events/actions is either late， lacking or in error.The symptoms o

17、f this area general loss of direction in the company or departments， a loss of co-ordination and an increase in complaints from customers as things happen late or not at all. The final type is human failure.This occurs when the general culture of a business or the relationships between particular in

18、dividuals or departments do not foster effective communication.This leads to alienated staff， an increase in staff turnover， an increase in absenteeism and general frustration among staff.Creativity， especially that which takes place across departmental boundaries， is likely to suffer hugely as team

19、 synergy slips. 21.Confirming reception of the sent messages means A.the messages are sent to right receivers B.the messages are correctly understood C.the messages are correctly understood by right receivers [答案]C 22.In the famous British Army Commander story， which step probably did NOT go wrong i

20、n the communication chain? A.Conceiving. B.Sending. C.Receiving. [答案]A 23.What is Chinese whispers? A.Who whispers in Chinese. B.A game to pass message around in a whisper. C.Chinese people who don＇t normally talk very loudly. [答案]B 24.Allocative failure does NOT happen when A.the right information

21、goes to the right place B.a company gathers false information C.the correct information is not received by the right department or person [答案]A 25.According to the passage， which of the following cases does NOT belong to human failure? A.Decreasing creativity across departments. B.Inadequate communi

22、cation between departments. C.Increasing customer complaints. [答案]C 2020年7月試題及答案 三、閱讀理解(每小題4分，共40分) 21-25題：閱讀下列短文，從A、B、C三個選項中選出一個正確答案，并將答案序號寫在答題紙上。 Passage 1 If there＇s one word that captures the essence of what is occurring in the world today，it＇s“change.”Downsizing， reorganizing， and cutting cost

23、s， are now the norm for survival.No industry is exempt.Even the most conservative institutions are undergoing significant change just to survive. Change management has always been an issue of debate amongst scholars：how can employers create suitable conditions for a successful change process?And wha

24、t can employees do to get through it? Tips for dealing with change in the workplace. Make yourself aware that change happens：it happens in personal life， it happens in your professional life.You can not live in the past， so denying that change could occur only makes things more complicated for you.

25、Stay alert in the workplace：know what is happening around you.When you come across clues that hint change is on the way， acknowledge them! Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothly.You need to get acquainted with the occurring changes.Seek more det

26、ails from your management and peers to for man accurate understanding of the matter.Be transparent and honest about your fears：dealing with the unknown is often resented and daunting.Make the picture as clear as you can. Assess yourself：Changeisatimewhenone＇sconfidenceaboutone＇sskillsand capabilitie

27、s gets shaky.Recognize your strengths and where you could bring them into play.At the same time， stay aware of your developmental areas and work on improving those. Don＇t be stiff：It will make the change process much harder if you are rigid.Be flexible enough to look at the different angles of the c

28、hange and see where you could apply your“existing”skills and knowledge， and what news skills you need to acquire. Stay optimistic：Keepapositiveattitudeanddon＇tletyourselfdrowninuncertainty.Involve yourself in the new process； locate yourself properly in the new scenario.Adjust! “You can’t get to the

29、 top of Everest by jumping up the mountain.You get to the mountaintop by taking incremental steps.Step by step， you get to the goal”， says Robin Sharma， one of the world＇s most一sought-after leadership and personal success experts. 21.Enterprises carryout downsizing， reorganizing and cutting costs in

30、 order to_________. A.cut down on the number of workers B.reshuffle the organization C.survive [答案]C 22.“No industry is exempt”means_________. A.No industry is an exception B.No industry is an example C.Not every industry can be exempted [答案]A 23.The following questions are often discussed among sch

31、olars EXCEPT_________. A.How can bosses create favorable conditions for change B.How can productivity be increased C.What can workers do to get through change [答案]B 24.How many suggestions does the author put forward? A.4 B.5 C.6 [答案]C 25.From the passage， we know that Robin Sharma is_________. A.an

32、 expert on leadership， and personal success B.a great leader C.someone who likes to play the game of Hide and Seek [答案]A 2020年1月試題及答案 三、閱讀理解(每小題4分，共40分) 21-25題：閱讀下列短文，從A、B、C三個選項中選出一個正確答案，并將答案序號寫在答題紙上。 Passage 1 If there＇s one word that captures the essence of what is occurring in the world today，it

33、＇s“change.”Downsizing， reorganizing， and cutting costs， are now the norm for survival.No industry is exempt.Even the most conservative institutions are undergoing significant change just to survive. Change management has always been an issue of debate amongst scholars； how can employers create suita

34、ble conditions for a successful change process?And what can employees do to get through it? Tips for dealing with change in the workplace. Make yourself aware that change happens：it happens in personal life， it happens in your professional life.You can not live in the past， so denying that change co

35、uld occur only makes things more complicated for you. Stay alert in the workplace：know what is happening around you.When you come across clues that hint change is on the way， acknowledge them! Maintain open communication channels； Don’t lay back and expect things to pass you by smoothly.You need to

36、get acquainted with the occurring changes.Seek more details from your management and peers to for man accurate understanding of the matter.Be transparent and honest about your fears：dealing with the unknown is often resented and daunting.Make the picture as clear as you can. Assess yourself：Changeis

37、atimewhenone＇sconfidenceaboutone＇sskillsand capabilities gets shaky.Recognize your strengths and where you could bring them into play.At the same time， stay aware of your developmental areas and work on improving those. Don＇t be stiff：It will make the change process much harder if you are rigid.Be f

38、lexible enough to look at the different angles of the change and see where you could apply your“existing”skills and knowledge， and what news skills you need to acquire. Stay optimistic：Keepapositiveattitudeanddon＇tletyourselfdrowninuncertainty.Involve yourself in the new process； locate yourself pro

39、perly in the new scenario.Adjust! “You can＇t get to the top of Everest by jumping up the mountain.You get to the mountaintop by taking incremental steps.Step by step， you get to the goal”， says Robin Sharma， one of the world＇s most-sought一after leadership and personal success experts. 21.Enterprises

40、 carryout downsizing， reorganizing and cutting costs in order to_________. A.cut down on the number of workers B.reshuffle the organization C.survive [答案]C 22.“No industry is exempt”means_________. A.No industry is an exception B.No industry is an example C.Not every industry can be exempted [答案]A 2

41、3.The following questions are often discussed among scholars EXCEPT_________. A.How can bosses create favorable conditions for change B.How can productivity be increased C.What can workers do to get through change [答案]B 24.How many suggestions does the author put forward? A.4 B.5 C.6 [答案]C 25.From t

42、he passage， we know that Robin Sharma is_________. A.an expert on leadership， and personal success B.a great leader C.someone who likes to play the game of Hide and Seek [答案]A 2019年7月試題及答案 三、閱讀理解(每小題4分，共40分) 21-25題：閱讀下列短文，從A、B、C三個選項中選出一個正確答案，并將答案序號寫在答題紙上。 Passage 1 If there＇s one word that captures

43、 the essence of what is occurring in the world today, it＇s “change. “ Downsizing, reorganizing, and cutting costs, are now the norm for survival. No industry is exempt. Even the most conservative institutions are undergoing significant change just to survive. Change management has always been an iss

44、ue of debate amongst scholars: how can employers create suitable conditions for a successful change process? And what can employees do to get through it? Tips for dealing with change in the workplace. ? Make yourself aware that change happens, it happens in personal life, it happens in your professi

45、onal life. You cannot live in the past, so denying that change could occur only makes things more complicated for you. ? Stay alert in the workplace! know what is happening around you. When you come across clues that hint change is on the way, acknowledge them! ? Maintain open communication channels

46、: Don＇t lay back and expect things to pass you by smoothly. You need to get acquainted with the occurring changes. Seek more details from your management and peers to form an accurate understanding of the matter. Be transparent and honest about your fears: dealing with the unknown is often resented

47、and daunting. Make the picture as clear as you can. ? Assess yourself! Change is a time when one＇s confidence about one＇s skills and capabilities gets shaky. Recognize your strengths and where you could bring them into play. At the same time, stay aware of your developmental areas and work on improv

48、ing those. ? Don＇t be stiff! It will make the change process much harder if you are rigid. Be flexible enough to look at the different angles of the change and see where you could apply your “existing“ skills and knowledge, and what news skills you need to acquire. ? Stay optimistic! Keep a positive

49、 attitude and don＇t let yourself drown in uncertainty. Involve yourself in the new process; locate yourself properly in the new scenario. Adjust! “You can＇t get to the top of Everest by jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goal

50、“, says Robin Sharma, one of the world＇s most-sought-after leadership and personal success experts. 21.Enterprises carryout downsizing， reorganizing and cutting costs in order to_________. A.cut down on the number of workers B.reshuffle the organization C.survive [答案]C 22.“No industry is exempt”mean

51、s_________. A.No industry is an exception B.No industry is an example C.Not every industry can be exempted [答案]A 23.The following questions are often discussed among scholars EXCEPT_________. A.How can bosses create favorable conditions for change B.How can productivity be increased C.What can worke

52、rs do to get through change [答案]B 24.How many suggestions does the author put forward? A.4 B.5 C.6 [答案]C 25.From the passage， we know that Robin Sharma is_________. A.an expert on leadership， and personal success B.a great leader C.someone who likes to play the game of Hide and Seek [答案]A 2019年1月試題及

53、答案 三、閱讀理解(每小題4分，共40分) 21-25題：閱讀下列短文，從A、B、C三個選項中選出一個正確答案，并將答案序號寫在答題紙上。 Passage 1 If there＇s one word that captures the essence of what is occurring in the world today, it＇s “change. “ Downsizing, reorganizing, and cutting costs, are now the norm for survival. No industry is exempt. Even the most con

54、servative institutions are undergoing significant change just to survive. Change management has always been an issue of debate amongst scholars: how can employers create suitable conditions for a successful change process? And what can employees do to get through it? Tips for dealing with change in

55、the workplace. ? Make yourself aware that change happens, it happens in personal life, it happens in your professional life. You cannot live in the past, so denying that change could occur only makes things more complicated for you. ? Stay alert in the workplace! know what is happening around you. W

56、hen you come across clues that hint change is on the way, acknowledge them! ? Maintain open communication channels: Don＇t lay back and expect things to pass you by smoothly. You need to get acquainted with the occurring changes. Seek more details from your management and peers to form an accurate un

57、derstanding of the matter. Be transparent and honest about your fears: dealing with the unknown is often resented and daunting. Make the picture as clear as you can. ? Assess yourself! Change is a time when one＇s confidence about one＇s skills and capabilities gets shaky. Recognize your strengths and

58、 where you could bring them into play. At the same time, stay aware of your developmental areas and work on improving those. ? Don＇t be stiff! It will make the change process much harder if you are rigid. Be flexible enough to look at the different angles of the change and see where you could apply

59、your “existing“ skills and knowledge, and what news skills you need to acquire. ? Stay optimistic! Keep a positive attitude and don＇t let yourself drown in uncertainty. Involve yourself in the new process; locate yourself properly in the new scenario. Adjust! “You can＇t get to the top of Everest by

60、jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goal“, says Robin Sharma, one of the world＇s most-sought-after leadership and personal success experts. 21.Enterprises carryout downsizing， reorganizing and cutting costs in order to________

61、_. A.cut down on the number of workers B.reshuffle the organization C.survive [答案]C 22.“No industry is exempt”means_________. A.No industry is an exception B.No industry is an example C.Not every industry can be exempted [答案]A 23.The following questions are often discussed among scholars EXCEPT_____

62、____. A.How can bosses create favorable conditions for change B.How can productivity be increased C.What can workers do to get through change [答案]B 24.How many suggestions does the author put forward? A.4 B.5 C.6 [答案]C 25.From the passage， we know that Robin Sharma is_________. A.an expert on leader

63、ship， and personal success B.a great leader C.someone who likes to play the game of Hide and Seek [答案]A 2018年7月試題及答案 三、閱讀理解(每小題4分，共40分) 21-25題：閱讀下列短文，從A、B、C三個選項中選出一個正確答案，并將答案序號寫在答題紙上。 Passage 1 In 1916， a French coalmine director named Henri Fayol wrote a book entitled Administration Industrielle e

64、t Generale， which set forth five distinct functions of managing that Fayol insisted were applicable in any industry.In the 1950＇s， management textbooks began to incorporate some of a Fayol＇s ideas into their content， and today， management courses still use many of his ideas to teach management to bu

65、siness students. Planning Planning involves deciding where to take a company and selecting steps to get there.It first requires managers to be aware of challenges facing their businesses， and then it requires managers to forecast future business and economic conditions，They then formulate objectives

66、 to reach by certain deadlines and decide on steps to reach them.They re-evaluate their plans as conditions change and make adjustments as necessary. Organizing Managers organize by bringing together physical， human and financial resources to achieve objectives.They identify activities to be accomplished， classify activities， assign activities to groups or individuals， create responsibilities and delegate authority.They then coordinate everything so operations run smoothly. Leading