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1、- 11 - 螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅

2、蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀

3、莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈

4、莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅

5、芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃

6、蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀

7、薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋

8、蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞

9、蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂

10、莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇

11、芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄肅蒃蝿袃膅芆蚅袂羋蒂薁袂羇芄薇袁膀薀裊袀節(jié)莃螁衿莄薈蚇袈肄莁薃袇膆薇葿羆羋荿螈羆羈薅蚄羅肀莈蝕羄芃蚃薆羃蒞蒆裊羂肅

12、艿螁羈膇蒄蚇羀艿芇薃肀罿蒃葿聿肁芅螇肈芄蒁螃肇莆莄蠆肆肆蕿薅肅膈莂襖肄芀薇螀膄莂莀蚆膃肂薆薂蝿膄荿蒈螈莇薄袆螇肆蕆螂螇腿螞蚈螆芁蒅薄螅莃羋袃螄蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅

13、羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂

14、羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀

15、袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇

16、螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅

17、螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞

18、蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿

19、肇艿膀葿衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇

20、羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂

21、裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B

22、衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆

23、螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋蛏B衿膅腿薁肅肁膈蚄袈羇膈螆蟻芆芇蒆袆膂芆薈蠆肈芅蝕襖羄芄蒀蚇罿芃薂羃羋節(jié)蚅螅膄節(jié)螇羈肀芁蕆螄羆莀蕿罿袂荿蟻螂膁莈莁羇膇莇薃螀肅莆蚅肆罿莆螈衿芇蒞蕆蟻膃莄薀袇聿蒃螞蝕羅蒂莂裊袁蒁蒄

24、蚈芀蒀蚆袃膆蒀蝿螆肂葿蒈羂羈蒈薁螅芆蕆蚃羀膂薆螅螃肈薅蒅羈羄膂薇螁袀膁蝿?wù)剀蛋? 這是匯豐銀行內(nèi)部培訓(xùn)員工用的寫作課程。它把寫作分為五步：計(jì)劃、組織、草稿、修改和編輯。分成8章講解。講解的時(shí)候舉具體的例子做示范，對(duì)提高商務(wù)寫作能力很有幫助。今天我們先來(lái)了解一下教程的體系和學(xué)習(xí)計(jì)劃。 HSBC Writing Course--"Writing for Results" Chapter 1 Plan your writing Chapter 2 Organise your writing Chapter 3 Draft and revise your writing to

25、 make it complete Chapter 4 Revise your writing to make it cohesive Chapter 5 Revise your writing to make it clear and concise Chapter 6 Revise your writing to make it courteous Chapter 7 Structure difficult letters Chapter 8 Edit your writing Introduction Welcome to "Writing for Results"

26、, a course that can help you enhance your English writing skills. HSBC has designed this course for its staff in the Asia Pacific region. HSBC staff study this course to improve the e-mails, memos, faxes and letters they write at work. If youve never written business documents before, youll find

27、this course extremely useful. Even if youre familiar with business writing, this course can still help you. "Writing For Results" will help you write in a modern style. By the end of this course youll be able to write business documents that are: better organized, more complete, clearer and more c

28、oncise, more courteous, more correct. The most important feature of the Writing Process is its five stages: plan--organize--draft--revise--edit Good writers follow the five stages of the Writing Process to --meet their readers expectations --get the results they want. 開始寫作之前要有個(gè)計(jì)劃，這樣在寫作的時(shí)候才

29、會(huì)知道自己要寫什么、寫作的目的是什么，才能更好的考慮用什么樣的寫作方式。 Chapter 1 Plan Objectives: By the end of this chapter, youll be able to plan your writing. Youll do this by deciding: --why you are writing --how you want your reader to respond --what you want your reader to know Why do you plan? What is the

30、value of planning? Think about this... Have you ever sat at your desk not knowing how to begin? Very often, you may find writing difficult because you start writing right away. In other words, you overlook the importance of planning before you write. Unfortunately, "if you fail to plan, you plan

31、 to fail." So you need to plan your writing ... and then write according to your plan. If you plan well, your writing is more likely to get the results you want. How can you plan your writing? Effective writers use 3 strategies. WHY are you writing? WHAT do you want the reader to do? WHA

32、T does the reader need to know? These 3 questions provide a good framework for planning. Let’s look at them one by one. Why are you writing? The business world is full of busy people. They dont want to waste time reading meaningless letters, memos, faxes and e-mails. They dont want to guess

33、 why youre writing to them. Thats why its very important for you to state your purpose for writing very clearly at the beginning. Look at the following letter: 20 September 200X Mr Robert Roman 13/F 151 Gloucester Rd Wan Chai Hong Kong Dear Mr Roman HSBC CREDIT CARD 5411 8001 7633

34、 8766 Thank you for your letter dated 18 September 200X. We would advise that the card fee would be automatically billed to your card account annually despite your renewed card is remained uncollected. However, annual fee can be refunded provided that the card is uncollected within a certain pe

35、riod and is returned to the Card Centre for cancellation. Please therefore pick up your renewed card at your earliest convenience. We are pleased to be of service. Yours sincerely S TSE Simon Tse Customer Service Officer Card Centre Simons letter is not as effective as it could be.

36、 Its actually quite difficult to identify his purpose. You may have had to guess. Simon probably wanted to do two things: --to ask Mr Roman to collect his credit card and --to explain how the annual fee for credit cards is charged. So, you need to identify your purpose for writing. Your readers

37、 need to know why you are writing to them. Therefore, you should state your purpose for writing very clearly at the beginning. You can do this by writing a sentence which begins with a set phrase followed by a verb. For example, I’m writing to / I would like to…explain / request… When you use

38、 this method to state your purpose, the verb you choose is very important. Why? Because it helps your reader understand why you are writing. Here are some of the verbs you can use: announce, complain, confirm, explain, inform, notify, propose, request and suggest. WHAT do you want the reader to do

39、? After you decide why you are writing, you need to determine your readers response. Your readers need to know exactly what you want them to do. Therefore, you should be very specific when determining your readers response. Compare the following two sentences: 1. Please therefore pick up your

40、 renewed card at your earliest convenience. 2. Please pick up your new card at our Central branch by 31 May. Sentence 2 is more specific than sentence 1. Remember: when you decide what you want your reader to do, you need to be as specific as possible. WHAT does the reader need to know?

41、 So far, youve learned how to determine your purpose for writing and your readers response. But how can you determine what your reader needs to know? The answer depends on: --why you are writing and --what you want the reader to do. Look at the letter again: 20 September 200X Mr Robert Ro

42、man 13/F 151 Gloucester Rd Wan Chai Hong Kong Dear Mr Roman HSBC CREDIT CARD 5411 8001 7633 8766 Thank you for your letter dated 18 September 200X. We would advise that the card fee would be automatically billed to your card account annually despite your renewed card is remained uncoll

43、ected. However, annual fee can be refunded provided that the card is uncollected within a certain period and is returned to the Card Centre for cancellation. Please therefore pick up your renewed card at your earliest convenience. We are pleased to be of service. Yours sincerely S TSE Sim

44、on Tse Customer Service Officer Card Centre IF Simon --wants to explain the charges (writers purpose) --expects Mr Roman to understand the charges (readers response) THEN Mr Roman needs to know (readers information) --WHAT the charges are --WHY the charges are applied --WHO to talk

45、to if he has questions IF Simon --wants to ask Mr Roman to collect his credit card (writers purpose) --expects Mr Roman to collect his credit card (readers response) THEN Mr Roman needs to know (readers information) --HOW to collect his credit card --WHERE to collect his credit card --WH

46、EN to collect his credit card He needs to know WHO? WHAT? WHY? WHERE? WHEN? and HOW? Some professional writers call these the five Ws and the one H. You can use the "5WIH" questions when you plan the readers information. If you do this, you will ensure that your reader has all the necessary info

47、rmation. Summary In this chapter, youve learned the three strategies used in planning. Planning is a key to success in writing. "If you fail to plan, you plan to fail." Before you start to write, you have to plan what to write. You then write according to your plan. When you plan, you need

48、to consider the following: --the writers purpose --the readers response --the readers information. In other words, you can help your reader by stating very clearly why you are writing and how you expect your reader to respond. The 5W1H questions (who, what, why, where, when and how) help to

49、 ensure you have included all the necessary information. Then, you can provide the information your reader needs to know. Welcome to Chapter 2. In Chapter 1 you learned how to plan a business letter. In this chapter, youre going to look at the second stage of the Writing Process: Plan

50、　to Organise. Organise This course is based on the Writing Process, a step-by-step procedure for producing effective correspondence. Therefore, HSBC recommends that you study each chapter of this course in order, beginning with the introductory chapter "Getting Started". Objectives By the e

51、nd of this chapter youll be able to organise your writing. Youll do this by preparing a clear outline arranging the contents to fit the outline. Planning: A Quick Review In Chapter 1, you learned about the planning stage of the Writing Process. Before you can organise your writing, its i

52、mportant that you have planned. Do you remember the three things you need to plan before beginning to write? Strategies Description Writers purpose Why you are writing Readers response How you want the reader to respond Readers information What you want the reader to know Organising: Why

53、 Do It A well-organised letter, memo, fax or e-mail is easy to read and understand. If you organise the contents of your correspondence well, you are more likely to get the results you want. So, organising is just as important as planning. In fact, the second stage of the Writing Process is clo

54、sely related to the first. In the organising stage, you arrange what youve planned to write. In other words, you make an outline. Organising: How To Do It How do you organise what you have planned? Do you need to use a different outline for every letter, memo, fax and e-mail that you write? N

55、ot at all! For some special situations, youll need special outlines. Youll look at those in Chapter 7. However, for most of your written correspondence, you can follow a standard outline. Youll learn that outline in this chapter. But before you learn how to organise the contents of your corresponde

56、nce, you should look at the various types of correspondence you may have to write. 商務(wù)寫作中的organization。 Organising: Types of Correspondence How many types of correspondence do you need to write? Basically, two: internal correspondence (the messages you write to colleagues) external corresponden

57、ce (the messages you write to customers). However, when you write to colleagues or customers, you can use a variety of documents. Do you know which types of documents you can use when you write to colleagues? And which types you can send to customers? For internal correspondence, you can use e-ma

58、il, fax and memo. For external correspondence, you can use e-mail, fax and letter. The way you organise the content of most e-mails, faxes, letters and memos is similar. However, the format - or layout - of these documents is different. Can you recognise the formats of the documents you write?

59、Below, you will see samples of four documents. Memo Fax Letter E-mail The way you organise the contents of most documents is similar. Try to discover the basic outline you can use in most of your correspondence. Read through the memo below and try to identify what type of content e

60、ach of the four paragraphs contains. The HSBC Group MEMO To: All Staff Date: 20 July 200X From: General Manager Reference Subject: Dress Code As you know, we have always enforced a strict dress code. We have now revised this code. I would like to inform you of the changes. The code

61、for branch staff and office staff is different. As Im sure you will appreciate, there are no changes for branch staff. All branch staff must wear the correct uniform at all times. On the other hand, if you work in the office, you may wear smart-casual wear. However, on any day that you do meet peopl

62、e from outside the company, please ensure you are dressed in a business-like manner. Please adopt the new dress code from 1 September. If you have any questions, please call Annie Wong on 2344 7765. Answers: Paragraph1: background Paragraph2: writer’s purpose Paragraph3: reader’s information

63、 Paragraph4: reader’s response Now read through the letter below. Identify the type of content in each of the five paragraphs in the spaces provided. 29 May 200X 34D Scenic Lane Discovery Bay Lantau Island Dear Ms Hui Classic Visa Card: Annual Fee Thank you for your letter of 5 Novembe

64、r. In the letter, you mentioned that you had sent a cheque to settle your Visa Card Annual Fee. I would like to explain the situation. We have checked our records carefully. Unfortunately, we have not yet received the cheque, although we are normally very efficient when dealing with incoming remit

65、tances. Therefore, to help us prepare your new Visa Card, we would be grateful if you could settle the payment immediately. We look forward to hearing from you soon. Yours sincerely Lily Tam Customer Service Manager. Answers: Paragraph1: background Paragraph2: writer’s purpose Paragraph3:

66、 reader’s information Paragraph4: reader’s response Paragraph5: closing marks As you can see, there is only a small difference in the outlines you use when writing to colleagues and customers. When you write to customers, you include a salutation (Dear...) and a complimentary close (Yours sincerely / faithfully). When writing to cu